Help & Support

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Documentation, transparent pricing, real-time platform status and a dedicated security team — everything you need to trade with confidence.

Help Center

Quick answers to the most common questions about accounts, deposits, trading and platform features.

Click 'Open Account' in the header, fill in your email, set a password, and complete a quick KYC verification. Most accounts are approved within 5 minutes.
Our Silver tier starts at $5,000. Higher tiers (Gold, Platinum, Diamond, Black) offer additional services including dedicated managers, swap discounts and analyst sessions.
Standard withdrawals are processed within 1 business day. Diamond and Black tier clients have access to fast-track withdrawals processed within 2 hours during business hours.
Client funds are held in segregated accounts at tier-1 banks. We use bank-grade encryption and operate under regulatory compliance across multiple jurisdictions.
Spreads start from 0.0 pips on major forex pairs at our Black tier and 1.8 pips at Silver. See the Fee Schedule below for a full breakdown across asset classes.
Yes. Platinum, Diamond and Black tier accounts include swap-free (Islamic) options. Gold tier receives a 30% reduction on swap rates.
Yes. The Miro Investments platform works on web, iOS and Android with full feature parity — including charting, signals and risk management tools.

Fee Schedule

Transparent pricing across all major asset classes. Lower spreads available on higher account tiers.

Asset ClassSpread (from)CommissionMax Leverage
Forex Majors0.0 pips$01:500
Forex Minors0.4 pips$01:300
Cryptocurrencies0.05%0.10%1:200
Gold & Silver$0.20$01:100
Oil & Energy$0.03$01:50
Indices1.0 pts$01:40

Spreads shown are typical for Black tier accounts during liquid market hours. Actual spreads may vary based on market volatility and account tier.

API Documentation

REST and WebSocket APIs for market data, order placement and account management. Designed for algorithmic traders and institutional integrations.

01
Generate API key

Create read-only or trading API keys directly from your account dashboard.

02
Authenticate requests

Sign each request with your API secret using HMAC-SHA256 — full code samples in Python, JavaScript and Go.

03
Subscribe to market data

Open a WebSocket connection for real-time quotes, order book depth and trade executions.

04
Place orders programmatically

Submit market, limit, stop and TP/SL orders via REST or WebSocket with sub-50ms execution latency.

# Authenticated request example (Python)
import hmac, hashlib, time, requests
api_key = "YOUR_API_KEY"
api_secret = "YOUR_API_SECRET"
ts = str(int(time.time() * 1000))
signature = hmac.new(api_secret.encode(), ts.encode(), hashlib.sha256).hexdigest()
requests.get("https://api.miro-investments.com/v1/account",
headers={"X-API-KEY": api_key, "X-TIMESTAMP": ts, "X-SIGNATURE": signature})
Read the docs

System Status

Real-time monitoring of every system that powers your trading experience.

All Systems Operational
Last updated · Jun 13, 03:59 AM
Trading Engine
Operational
Authentication & KYC
Operational
Market Data Feed
Operational
Deposits & Withdrawals
Operational
Web & Mobile Platforms
Operational
Subscribe to status updates

Security & Bug Reporting

We pay researchers who help us keep the platform secure. Responsible disclosure receives both recognition and meaningful rewards.

In Scope

  • miro-investments.com and all subdomains
  • Trading platform (web, iOS, Android)
  • Public APIs and authentication systems
  • Payment & withdrawal infrastructure

Reward Tiers

Critical$5,000 – $25,000
Remote code execution, authentication bypass, fund manipulation
High$1,000 – $5,000
Privilege escalation, sensitive data exposure, account takeover
Medium$250 – $1,000
Stored XSS, CSRF on sensitive actions, business logic flaws
Low$50 – $250
Reflected XSS, missing security headers, low-impact disclosure
Report a vulnerability

Ready to Access Global Markets?

Open your account and trade cryptocurrencies, forex, commodities, and global instruments through a secure professional platform.